Shipping of digital Software / codes is totally free, as our items are digital and we deliver them by email. You will receive the required product/license key/download link in an email on the same day of placing your order.

Shipping of physical products like PC Parts & all other products will be shipped in 2 days & delivered within 4-10 working days via Delhivery / Anjani / DTDC courier.

Shipping on GenuineSoftKeys is totally free. Most of our items are digital, and we deliver them by email. You will receive the required product/license key/download link in an email on the same day (within 12 hours) of your order being confirmed. Physical products like PC Parts & all other products will be shipped in 2 days & delivered within 4-10 working days.

Refunds will not be provided for compatibility issues.

The only case in which a valid and working license can be refunded is in case of a duplicated order, not any other.

Defective keycodes will be replaced or refunded depending on customer’s choice. Defective codes can only be proven by the company with an output from MS.

Refund will be issued within 3 days to the original mode of payment while placing the order at website GenuineSoftKeys.