Due to the nature of digital software license keys, returns or exchanges are not possible once a product has been delivered.

Refund Eligibility
A refund may be issued only if:
– The license key is invalid or not working
– The issue is reported within 24 hours of purchase
– Proof of the issue is provided

Non-Refundable Situations
Refunds will not be provided if:
– The license key has already been activated successfully
– The wrong product was purchased by the customer
– The issue is due to incompatible system requirements
– The refund request is made after 24 hours of delivery

Refund Process
If approved, refunds are processed to the original payment method and may take 5–7 business days.

For refund requests, contact us at: 
support@genuinesoftkeys.com